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Telephone Support


Call us Now - 5AM to 7PM Daily
+2347034511409, +2347034511404

Email Support


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support@autostar.com.ng

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Have a Question, Inquiry or Complaint?

Frequently Asked Questions


1. How Can I book a Ticket or Charter a Vehicle Online?

How to Book a Ticket Online (3 Simple Steps)
1 - Go to the Autostar Portal home Page Click here. Select Departure Point, Destination and Travel Date and proceed.
2 - Select Desired Seats & enter Passenger(s) details
3 - Proceed to Pay Online OR reserve and pay later
How to Book a Charter Online (3 Simple Steps)
1 - Go to the Autostar Portal home Page Click here. Select a Departure Point, Destination and Travel Date and proceed.
2 - Select Desired Vehicle & enter Trip details
3 - Proceed to Pay Online OR reserve and pay later

2. What are the current Ticket Fare?

Ticket Fare per Seat depends on the type of Vehicle and Travel Destination. The values are Subject to Change by management. To view current fare, attempt to book a Ticket. click here to Proceed
NOTE: There is a N500.00 Discount per seat for all online ticket booking

3. What the Travel Routes & Destinations for Autostar?

The Travel Routes for Autostar (for now) include:
- Abuja FCT (Utako) to Enugu, Abuja FCT (Utako) to Owerri, Abuja FCT (Lagos) to Owerri - This is on-demand
- Enugu to Abuja FCT (Utako), Enugu to Lagos (Jibowu, Ajah), Enugu to Owerri, Enugu to Abuja FCT
- Lagos (Jibowu, Ajah) to Enugu, Lagos (Jibowu, Ajah) to Abuja - This is on-demand

4. What are the current Travel Schedules?

Autostar has vehicles available for trips for every day (Weekdays, Weekends and Public holidays) View Travel Schedules

5. What types of Vehicles are Available for Trips?

We have a wide range of vehicles options for passeners to choose from View Our Fleet

6. Where are Autostar Terminals Located Nationwide?

We have offices and Terminals strategically located across different states in Nigeria View Our Terminals

7. Where are the possible Destinations for Vehicle Charter?

We have the capacity to do vehicle Charter to any State in Nigeria.

8. Can I Reserve Now and Pay Later?

YES, you can Reserve Now (for Ticket or Charter) and Pay Later.
NOTE: The system will allow a grace-period of 3 hours for payment to be made. Inability to make payment within the 3hours will result in losing the reservation.

9. Can I Change Travel Date, Vehicle Type or Seat Number for a Ticket already Booked & Paid for?

YES, You can. You can change your Travel Date, Seat Number or Vehicle Type for an already Booked/Paid Ticket.
NOTE:
- Extra Charges MAY apply for Vehicle Type Change.
- The rule for Travel Date Change is that it must be done one day before the scheduled departure Date

10. What Payment Options are available?

1 - Online Payment (Using Naira Debit Cards. The portal accepts MASTERCARD, VERVE CARD & VISA CARD)
2 - POS
3 - Cash (Over the Counter)

11. What is the Maximum allowed Luggage per Passenger?

Each passenger is entitled to 20Kg of luggage. Excess baggage will be billed.
NOTE: Excess baggage is charged at N100.00 per Kg